Privacy Policy

1. Our Policy

At Estufasminho S.A. we are aware of our legal responsibility as a “data controller” and we support the data protection principles reflected in Regulation (EU) 2016/679 of the European Parliament and of the Council relating to the protection of individuals with regard to the processing of personal data and the free movement of such data, applicable as of May 25, 2018.

Estufasminho, a registered trademark of Estufas Minho, S.A., guarantees that your personal data is processed in Portugal, held, used, transferred and treated in accordance with our legal obligations.

This Privacy Policy does not apply to sites that the customer can access through links on the site and/or activities offered by third parties. Please be sure to review any relevant policies on third-party sites before proceeding. Estufasminho S.A. is not responsible for the collection or use of your personal data on these third-party sites.

2. Responsibility for treatment

Estufasminho, S.A., hereinafter ESTUFAS MINHO, registered with the Commercial Registry Office with the unique registration number and legal entity PT 502675 403, and with headquarters at Rua do Cardoso 90 4755-357 Moure - Portugal, is responsible for the processing of personal data and, for questions related to data protection and privacy, it can be contacted at the following emailgeral@estufasminho.pt .

3. Changes to this policy

Estufasminho will notify its customers of changes to this Privacy Policy by posting the amended terms on the Site. If the customer does not agree with the new terms of this Privacy Policy, they must stop using the Site, and if you are a registered customer you can cancel your account with us by contacting us. The account will be closed and the customer will not be bound by the new terms. As a Customer, you can also ask to delete your information. Otherwise, continued use of the site after the effective date of the changes constitutes acceptance of the new terms of this Privacy Policy.

4. How do we store and protect your data?

The data we collect is transferred, processed, and stored by the following entities: MAILCHIMP.

We protect your data by storing it on secure servers and using cybersecurity and organizational measures to protect your personal data and reduce the risk of loss, misuse, and unauthorized access, disclosure, and alteration. Some of the safeguards we use are firewalls and data encryption, security in physical access to our data centers, and security of access to information. However, we ask that you understand that no system is perfect or can guarantee that unauthorized access or theft does not occur. In cases where we have provided our client with a password that allows access to restricted areas of the site, the customer is responsible for keeping that password confidential. We ask that you do not share your password with anyone. The transmission of information over the Internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of the data transmitted through the site; any transmission is therefore at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorized access.

5. Third-party content

This Website may contain links to third-party sites (“linked sites”). The linked sites are not under the control of Estufasminho, and Estufasminho is not responsible for the content of any Linked Site.

6. Lawmaking

The processing of personal data by ESTUFAS MINHO will be carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council on the protection of individuals with regard to the processing of personal data and the free movement of such data, applicable as of May 25, 2018 in conjunction with other Portuguese legislation in force.

7. Marketing newsletters and/or communications

Estufasminho transmits information about products, services, events, sales, and marketing (including personalized online content) and advertising through the site. www.estufasminho.pt, social networks or online partners).

We will send marketing messages when you check the relevant boxes when signing up for newsletters or updates, or registering with us through the site, by phone or by email.

We will not share your personal information with companies outside the ESTUFAS MINHO Group and business partners, without your explicit prior consent, so that they can contact you for marketing purposes.

8. What are cookies and why do we use them

Estufasminho uses automatic data collection systems such as cookies. A “cookie” is a device transmitted to an Internet user's hard drive. Although cookies do not contain intelligible information, they allow us to link an Internet user to their personal information.

Cookies are released by our servers and no one can have access to the information contained in them. Only ESTUFAS MINHO has access to the information collected by cookies, collectively and anonymously, in order to optimize its services and those of this site for the user's needs and preferences and so that the preparation of web pages is personalized.

Acceptance of our automatic data collection procedures and the use of cookies is necessary to take advantage of the many features and services offered through this site, including the purchase of products. If you configure your browser to block or delete cookies, we cannot guarantee that you will have access to all the features and services offered through this site (for example, your computer may not be able to display the image of the product you are trying to purchase).

We will use cookies for functions such as browsing the catalog, buying products online and providing services reserved for registered users.

Estufasminho uses the following types of cookies:

  • NECESSARY COOKIES: These cookies are essential for the customer to navigate the site. Without these cookies, the services offered by the site (such as the use of the shopping cart or access to the order history) cannot be provided.
  • ANALYTICAL COOKIES: These cookies are used to measure and analyze how visitors use the Website (for example, site traffic, total sales through the site, the pages visited most frequently, and pages from which visitors receive error messages) to continue to improve the site and the shopping experiences offered by the site. All information collected by cookies is anonymous (even if passed on to third parties) and is not used to identify you.
  • FUNCTIONALITY COOKIES: These cookies are not necessary for the operation of the Website, but they allow the Website to remember your choices and/or preferences (such as your username, language or your location) to offer you some advanced information, simplified and personalized features.
  • TARGETING AND ADVERTISING COOKIES: Targeting and advertising cookies can be used to provide personalized advertisements that are more relevant to the customer based on their interests. These cookies can collect very detailed information about your browsing habits through the site, such as products that the customer clicked on or placed in their shopping cart. These cookies allow us to personalize any direct marketing communication (for example, e-mail) or limit the number of times the Customer sees an advertisement or help us measure the effectiveness of our advertising campaigns. They also allow (or third-party advertising services we work with) to track customer actions online over time and across different sites or platforms to measure statistics of our marketing efforts and distribute electronic advertisements that may be more relevant to individual consumers and this will improve the overall consumer experience.

9. Why do we use your data?

Estufasminho uses the above personal data about you for the following purposes:

  • to help us identify you;
  • to manage and improve the site and the services we provide through the site;
  • adapt the content of our site to your needs and preferences;
  • manage the security of the site and the data collected through the site;
  • provide other services requested by you, as described when we collect the data;
  • to prevent, detect, and investigate fraud, security breaches, violations of the law, and other misuse of the Site, and to enforce our General Terms and Conditions;
  • to resolve any questions, correspondence, concerns, or complaints you have raised;
  • for internal operations, including data analysis, testing, research, statistical purposes, and problem solving;
  • to notify you about changes to any element of the site;
  • provide you with information about other products and services we offer similar to those you have already purchased or enquired about;
  • evaluate and understand the effectiveness of the advertising we provide to our clients;
  • to deliver relevant advertising, for example, an informational newsletter; and
  • make suggestions and recommendations about other products or services that may be of interest to you;
  • to comply with applicable laws;
  • respond to judicial and government inquiries;
  • comply with legal processes;
  • protect the rights or property of Estufasminho.

We may also use your personal data for automatic profiling in order to identify what information or advertisements you would like to see with us, for example, creating individual or group profiles. We may also share your information with our franchisees for marketing purposes. We will only use the corresponding information for the purposes set out in this Privacy Policy.

10. Intellectual property

All content on this site is the exclusive property of Estufasminho texts, images, or any other type of information that does not come from third parties. In this way they are protected by the Copyright Code. Estufasminho reserves the right to, at any time, make changes to these contents, and has no obligation to make any prior communication to users.

11. What personal information do we collect and how?

Your personal data is collected and processed by Estufasminho, only for purposes strictly related to the use of this site.

1 - Information that we record about you:

  • If you ask us to keep in touch;
  • If you ask us to receive personalized content, such as targeted advertising;
  • If you complete a survey or send us feedback about our services or sites;
  • If you contact us (for example, by phone, email, or otherwise) to learn more about a product or our after-sales service and support, report a problem with the site, or for any other reason.

The personal information you provide to us may include your name and nickname, email address, telephone number, address, company, or any other information you consider necessary to provide to us.

Information collected through our site will be cross-referenced with personal information that you may have transmitted. This is to help us ensure that the data we hold about you is kept correct and up to date.

Your personal data may also be used for other processing operations that fall within the limits of these uses.

12. What are your rights

The Customer has the following rights in relation to their personal information:

1 - Information that we record about you:

  • Access. The Customer has the right to access the data we have. We will need the customer to prove their identity before we provide any personal data.
  • Rectification or deletion. The Customer has the right to request that ESTUFAS MINHO rectify or delete any personal data it holds about the customer (unless we have a legal right or obligation to retain it).
  • Restriction. The Customer has the right to restrict the use of personal information if the data is inaccurate, if the use of the information is illegal, or if it is no longer necessary to use the data for the purposes for which we store it.
  • Change of preferences. The Customer can change their data processing preferences at any time. For example, if the customer has given their consent to direct marketing but has changed their mind, they can unsubscribe from receiving marketing communications by clicking the “Unsubscribe” link in any communication received.
  • Automated decision-making. If the customer has any questions regarding our automated decision-making processes or their accuracy, they must let us know or change their preferences.
  • Data portability. The Customer has the right to obtain the personal data that Estufasminho holds, in a structured electronic format, and to transmit such data to another data controller, where they are:
    • (a) personal data that the customer provided to us; and
    • (b) where this data is processed on the basis (such as marketing preference information) or to execute a contract with the customer (for example, to manage your online account).
  • Complaints. If for any reason the Customer is not satisfied with the way in which we handle their personal data, please contact Estufasminho.

To exercise any of the rights mentioned above, please send an email to geral@estufasminho.pt.

If the customer requests that we cancel the processing of their personal information for certain actions or that their personal information be deleted, as necessary to facilitate the use of the Site or to allow us to provide a service (such as to manage their online account), the Customer may not be able to use the site or service as before. Without giving up, your right as a customer to object to direct marketing, which can be exercised at any time without restriction. Please allow at least 10 business days for your order to be completed.

13. Who shares your personal data

Your data may be stored in a database that we, as well as our franchisees, can access. We are your point of contact.

We will also share your data with MAILCHIMP who provide data storage features for us.

We may also share your data with the following categories of third parties selected in accordance with this Privacy Policy:

  • Service providers (for example, IT services), business partners, suppliers, and subcontractors for the execution of any contract concluded with our customers (such as, but not limited to, site operations, payment services, remittances, fraud investigations, account collection, and affiliate programs and rewards);
  • Analytics and search engine providers that assist us in improving and optimizing the site;
  • Law enforcement or regulatory agencies, or authorized third parties, in response to a verified request related to a criminal investigation or alleged illegal activity or any other activity through the Site that may expose Estufasminho and/or the customer or third parties to legal risks or liability; and
  • Other business entities, in the event of a business division or merger. If such a combination occurs, we will require the new entity to follow this Privacy Policy with respect to your data. Those third parties that may receive your data will process that data for the purposes specified above and in accordance with applicable law. Estufasminho will keep a list of the third parties with whom the data is shared, which will be available upon request from the customer.

Would you like to know more?

Questions, comments, and requests related to this Privacy Policy are welcome and should preferably be sent via email to geral@estufasminho.pt.

This Privacy Policy was updated on May 17, 2021.